Privacy Policy

Effective Date: June 3, 2026 Website: www.herbtimeplus.com

Introduction

Welcome to Herb Time Plus. We value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. By using our website or purchasing through our Facebook Shop, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you provide directly:

  • Name, email address, and shipping address when placing an order

  • Payment information processed securely through our payment provider

  • Messages or feedback you send us

Information collected automatically:

  • Browser type, device information, and IP address

  • Pages you visit and how you interact with our site

  • Data collected through cookies and the Meta Pixel

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Send newsletters or promotional emails (only if you opt in)

  • Improve our website and shopping experience

  • Serve relevant ads on Facebook and Instagram

  • Respond to your questions and inquiries

  • Comply with legal obligations

Facebook Shop & Meta Data Collection

We want to be clear that it is Herb Time Plus — and not Meta — that collects your personal information when you interact with our Facebook Shop or website. When you shop with us via Facebook or Instagram, Meta may also collect data according to their own Privacy Policy, which you can review at facebook.com/policy

We use Meta Business Tools, including the Meta Pixel, to measure the effectiveness of our advertising and improve your shopping experience. This tool may collect data such as your IP address, browser activity, and purchase behavior to help us serve you relevant ads on Facebook and Instagram.

If you have been a customer of ours, your contact information may be used to create Custom Audiences on Meta's platform to show you relevant promotions. You can opt out of this at any time at facebook.com/adpreferences.

How We Share Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Meta Platforms for advertising and shop management purposes

  • Payment processors to securely handle transactions

  • Shipping partners to fulfill and deliver your orders

  • Legal authorities if required by law

Cookies & Tracking

Our website uses first-party and third-party cookies, including the Meta Pixel. These help us understand how visitors use our site and allow us to show you relevant ads on Facebook and Instagram. You can manage or disable cookies through your browser settings, though some features may not function properly as a result.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, and improve our services.

Third-Party Links

Our website and Facebook Shop may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Your Rights

You may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails by clicking "unsubscribe" in any email

  • Opt out of Meta ad targeting at facebook.com/adpreferences

Children's Privacy

Our website and Facebook Shop are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Herb Time Plus 📧 hello@herbtimeplus.com 🌐 www.herbtimeplus.com